Finding & Managing Your Tickets
Find tickets, transfer them, use a promo code, and manage orders.
Registering for an event
Pick a ticket, enter your name and email, pay if needed, and your ticket is on screen.
Finding your ticket after purchase
Open your ticket and QR code from My Tickets, the confirmation email, or Find my tickets.
Finding tickets as a guest (no account)
Recover your tickets after a guest checkout, without creating an account.
Claiming a ticket sent to you
Open a ticket link from email and add it to your account.
Transferring a ticket
Send a purchased ticket, cancel a pending transfer, and what changes after it is accepted.
Using a promo code at checkout
Enter a code during checkout and see the reduced total on the order summary.
Requesting a refund
How refund policies work and who to contact as an attendee.
What to do if you didn't receive a confirmation email
Resend ticket links and fix common email delivery issues.
Editing your order information
Update the name or email on a ticket when the organizer allows it.
Leaving feedback for an event
Rate an event with stars, a recommendation score, and an optional comment.
